To main content

Help for commercial customers

Order process

To become a direct Koch-Chemie customer, you must own a business and be able to prove this. Please send your business registration and contact details by e-mail to After processing your request, an internal, area-specific assignment to one of our sales representatives will take place, with whom an initial telephone conversation will then take place. 

If you have questions regarding your order, delivery or invoice, please send an e-mail to or call us at +49-23 03-9 86 70-0. Please state your customer, order and/or invoice number. 

Our promotional materials are intended exclusively for commercial customers who purchase our products through one of our sales representatives or sales agents. Advertising material can also be obtained through this representative. 


You can find out the prices for our products from your sales representative or the respective online stores.

We do not produce product samples or testers of our products and accordingly cannot give out such samples or testers.